About Us
Learn more about Powbet Casino and our commitment to players
Since its launch, Powbet Casino has established itself as a trusted destination for players seeking quality entertainment combined with fair treatment. The platform was built on principles of transparency, security, and responsible gambling.
Our Mission
The core mission centres on delivering an enjoyable gaming experience while prioritising player safety. This means partnering exclusively with licensed software providers whose games have been audited for fairness by independent testing agencies.
Regulatory Compliance
Operations adhere to strict regulatory standards, implementing robust Know Your Customer (KYC) procedures and anti-money laundering protocols. Player funds are kept segregated from operational accounts, ensuring availability for withdrawals at all times.
Platform Features
The casino platform has been engineered with user experience in mind. Navigation remains intuitive whether accessing through desktop browsers or mobile devices.
Security Measures
| Security Layer | Implementation |
|---|---|
| Data Encryption | 256-bit SSL |
| Payment Protection | PCI DSS Compliant |
| Game Fairness | RNG Certified |
| Account Security | Two-Factor Authentication |
Game Selection
The library features titles from over 40 software studios, totalling more than 3,000 individual games. Categories include:
- Video slots with various themes and mechanics
- Classic table games including blackjack, roulette, and baccarat
- Live dealer experiences streamed in HD
- Video poker variants
- Specialty games and scratch cards
Responsible Gambling Commitment
Player welfare stands at the forefront of operations. Tools available include:
- Deposit Limits: Set daily, weekly, or monthly caps
- Session Reminders: Notifications after specified play duration
- Reality Checks: Pop-up displays showing time spent
- Self-Exclusion: Temporary or permanent account restrictions
- Cooling-Off Periods: Short breaks from gambling activity
Support Resources
For those experiencing difficulties with gambling behaviour, the following resources provide confidential assistance:
- GamCare: 0808 8020 133 (UK)
- Gamblers Anonymous: Available globally
- Email Support: help@gamcare.org.uk
Customer Support
The support team operates around the clock, ready to assist with account queries, technical issues, or general enquiries. Live chat typically connects within minutes, while email responses arrive within 24 hours.
Multiple languages are supported to accommodate the international player base. The help centre also contains comprehensive guides covering registration, deposits, withdrawals, and bonus terms.
Looking Forward
Continuous improvement drives development, with regular additions to the game catalogue and enhancement of existing features. Player feedback is actively collected and considered when planning updates.
The commitment to providing a secure, fair, and enjoyable platform remains unchanged as the casino grows and evolves with the industry.